Use Termly (https://termly.io)

Why?

• Free policy generator

• Covers privacy policy AND terms of service

• You answer questions about your business, it generates customized policies

• Easy to edit/customize after generation

• Specifically has options for AI/tech products

How to Use Termly

Step 1: Go to https://termly.io

Step 2: Choose "Privacy Policy Generator"

• Answer questions about:

  • What data you collect (email, session audio/text, payment info)

  • How you use it (deliver coaching service)

  • Third parties you share with (Vapi, Anthropic, ElevenLabs, Deepgram, Stripe)

  • Data retention (30 days for Anthropic, immediate deletion for others)

Step 3: Choose "Terms of Service Generator"

• Answer questions about:

  • What your service does (AI coaching)

  • Who can use it (18+)

  • Limitations (not therapy, not for emergencies)

  • Refund policy

Step 4: Download both policies

Step 5: Customize with AI-specific language

• Add: "This service uses AI and may make mistakes"

• Add: "Not a substitute for human coaching, therapy, or medical advice"

• Add: "30-minute session limit enforced automatically"

• Add: Crisis disclaimer ("If you are in crisis, call 988")

• Add: Your specific provider retention details (once ElevenLabs responds)